Frequently Asked Questions
Everything you need to know about shopping at Victor Sports
How do I know if the sports gear will fit me correctly?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for athletic wear to ensure maximum range of motion during performance.
What is your return policy for equipment and apparel?
We offer a 30-day hassle-free return policy. Items must be in their original packaging, unused, and with all tags attached. Please note that for hygiene reasons, certain items like swimwear and mouthguards cannot be returned once opened.
Do you offer international shipping for heavy gym equipment?
Yes, we ship worldwide. However, shipping rates and delivery times for heavy equipment like treadmills or weight sets vary by destination. Custom duties and taxes may apply depending on your country's regulations.
Are the products sold on Victor Sports covered by a warranty?
Most of our technical equipment and footwear come with a manufacturer's warranty ranging from 6 months to 2 years. This covers manufacturing defects but does not include standard wear and tear from regular use.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your order status directly through your Victor Sports account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For larger equipment purchases, we also offer interest-free installment plans through Klarna and Afterpay.